FREQUENTLY ASKED QUESTIONS

Find answers to our most commonly asked questions below. If you can't find what you're looking for, feel free to contact us!

ORDERS

How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible if you need to make changes.

How will I know my order was confirmed?
You will receive an order confirmation email shortly after placing your order. Please check your spam folder if you don't see it.

SHIPPING

How long does shipping take?
Standard shipping takes 5-10 business days. Expedited options are available at checkout.

Do you offer free shipping?
Yes! We offer free standard shipping on orders over $50.

Do you ship internationally?
Yes, we ship to select international destinations. Customs fees may apply.

RETURNS & REFUNDS

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging.

How long does a refund take?
Refunds are processed within 5-10 business days after we receive the returned item.

PRODUCTS

Are your products covered by a warranty?
Yes, our products come with a manufacturer's warranty. Please contact us for specific warranty information.

How do I know which size to choose?
Please refer to the size guide on each product page for accurate sizing information.

CONTACT

How can I reach customer support?
You can reach us through our Contact Us page. We aim to respond within 24-48 hours.